Introduction
In the bustling heart of London, an established accounting firm was navigating the challenging waters of managing an extensive workload for over 500 clients. With statutory deadlines looming, the firm faced the real threat of not only falling behind but potentially losing valued clients. It was a scenario that required a swift, strategic, and effective solution.
Client Overview
Location: London
Established: 2014-2015
Client Base: Over 500 clients
Key Challenges: Balancing an overwhelming workload within statutory deadlines without adding undue stress on current staff or the need for new hires, which proved difficult.
Objective
The primary goal was clear: transfer the regular, established workload to a trusted partner to ensure all work was completed efficiently within statutory deadlines.
The Sapphire Solution
Enter Sapphire Info Solutions. Referred by a colleague who recognized the firm’s predicament, Sapphire stepped in to assess the situation. Understanding the firm’s needs and operational model, we proposed a tailored accounts outsourcing solution. By setting up remote desktop access, we enabled our team to seamlessly integrate with the client’s systems for final accounts production. This innovative approach meant that preliminary work could be undertaken offline by Sapphire, followed by accessing the client’s systems through VPN to prepare the final accounts. This process facilitated a smooth workflow, allowing for approximately 8-10 jobs to be uploaded to the Sapphire Portal each month. The final accounts are then reviewed and signed off by the client after any necessary clarifications, ensuring a high level of satisfaction and trust.
Results
- Workload Management: Over 100 hours of monthly accounting work successfully transferred to Sapphire.
- Deadline Achievement: Enabled the firm to confidently meet all statutory deadlines.
- Staffing Solutions: Eliminated the need to overload existing staff or hire new employees, addressing significant operational challenges.
Conclusion
Sapphire Info Solutions’ expertise in accounts outsourcing proved to be the perfect match for a London-based accounting firm facing the dual challenge of managing a heavy workload and meeting statutory deadlines. Our customized approach not only ensured the firm could keep pace with its responsibilities but also strengthened its ability to serve its clients without compromise. For accounting firms across the UK facing similar challenges, Sapphire represents a reliable, efficient, and strategic partner ready to empower your success.